⚠️EXTREME HEAT ALERT: Depending on the alert level (yellow, orange, or red), the opening hours for the château and park may be subject to change. Find out more.
Visitors with disabilities
Discover all the services and offers for visitors with disabilities.
Prepare your visit
Parking
- Free visitor parking is available opposite the castle: 54 spaces, including 3 spaces reserved for people with disabilities, located approximately 250 meters from the ticket office and the castle entrance.
- Drop-off is possible near the castle entrance (by appointment when booking).
Access
- Ramped access to the ticket office/gift shop.
- Elevator for access to the ground floor of the castle.
- Elevator for access to the upper floor of the castle.
- Tour route adapted for wheelchair users.
- Signposted wheelchair access route to the Orangery in the park.
- Guide dogs and assistance dogs are permitted.
Good to know
- Accessible restrooms are available in the castle.
- The path from the main gate to the castle and around the castle is gravel. (Mignonette)
- Benches are available in the park, and seating is provided in the castle rooms.
- Magnetic induction loops are available at the ticket office/gift shop.
- Standing cane with seat available for loan (upon request at the ticket office/gift shop).
- Wheelchair available for loan (upon request at the ticket office/gift shop).
- Noise-canceling headphones for adults and children available for loan (upon request at the ticket office/gift shop).
Accessible tours are available in French.
- Audio guides are available for rent (French, English, Spanish, Russian).
- A visitor's guide in Easy-to-Read and Understand French (FALC) is available for download at the bottom of the page.
- Tactile maps of the grounds are available upon request.
- Tactile panels depicting the decorations in the Chinoiserie Room are available upon request.
- Guided tours for groups in French are available by reservation.
- French Sign Language (LSF) tours are available for groups by reservation only.
Prices
Individuals (up to 6 people)
Entry to the monument is free for:
- Holders of a valid CMI (Disability Inclusion Card) with the "Disability" or "Priority" designation (or equivalent foreign document). Note: 1 free companion per person with a disability.
- Recipients of the Adult Disability Allowance (AAH) upon presentation of an AAH certificate less than 6 months old. Note: Companion fee applies.
A parking permit alone does not grant free admission.
To collect your free ticket, please go directly to the castle ticket office with your supporting documents.
For groups belonging to an organization: free admission for up to 6 people with disabilities, excluding companions**, upon presentation of a certificate from the organization.
Reservations are mandatory, including for groups visiting the castle independently.
**Companion fee applies.
Groups (7 or more people)
For groups of 7 or more people with disabilities, excluding accompanying persons: adapted tours are available upon request, reservations are required (including for groups visiting the castle independently), and specific rates apply.
Prices (groups of up to 25 participants, including chaperones) | |
| Self-guided tour (45 min to 1 hr) | |
| 20 € |
| 3 € |
| Adapted tour (1 to 1.5 hrs) | |
| 40 € |
| Heritage workshop (2 to 2.5 hrs) | |
| 60 € |
PLEASE NOTE: Children under 18 may not be left unsupervised on the site. Accompanying adults must act as their guide and supervisor. | |
Prices (per additional accompanying person) | |
All activities | |
7,50 € |
Payment and reservation
Reservations are required, including for groups visiting the castle independently.
Please send your reservation request by email to reservations.champs@monuments-nationaux.fr, providing the following information:
- Desired date and time of visit
- Name of the organization hosting the visit
- Address of the organization
- Name, surname, phone number, and email address of the person in charge of the group
- Number of participants
- Number of accompanying persons
Once we receive your request, we will assess its feasibility and, if applicable, send you a reservation confirmation to present at the ticket office on the day of your visit.
Payment will be made at the ticket office on the day of the visit by credit card, cash, or check (payable to: Régie des recettes de Champs) before the group enters the monument.
Regarding payment by administrative order, it is exclusively reserved for establishments subject to public accounting and a purchase order for deferred payment must be handed to the ticket office on the day of the visit by the group's guide, before the group enters the monument.
Visit documents
Contact us
-
Reservation service - Château de Champs-sur-Marne
Reservations department
01 64 62 74 43
reservations.champs@monuments-nationaux.fr -
Information and booking conference visits in LSF
public.sourd@monuments-nationaux.fr